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Liverpool courier firm goes digital and raises revenues

A Liverpool courier and haulage business grows revenues and creates apprenticeships after combining with Edge Hill University on a digital transformation project. 

Liverpool courier and haulage business Quickline Couriers has implemented a digital transformation strategy that has raised revenues and created new apprenticeships.

Based in Speke, Quickline provides same-day delivery and haulage services across the UK and Europe. Now, thanks to a digital transformation programme with Edge Hill University, the business has accelerated its growth.

This support from the University was provided as part of The Horizons Project, a £5.2m programme funded by Liverpool city region’s £44m UK Shared Prosperity Fund allocation, to drive business innovation across the city region.

Horizons is a partnership between the VEC (part of the University of Liverpool), Edge Hill University, Liverpool John Moores University and Liverpool City Region Combined Authority.

Quickline Courier’s digital transformation has seen the development of a new technology-driven sales process and the implementation of data analysis systems to monitor trends, improve decision-making and evaluate performance.

The company has also created three new apprenticeship opportunities within operations, accounts and marketing as the business continues to expand.

It says this has led to a 7% increase in turnover. Quickline hasn’t revealed the actual revenue figure. In its most recent accounts, for the year to March 31, 2024, the firm’s net assets were £94,000 and it employed 18 people.

Andy Martin, director at Quickline, said: “The support from Edge Hill University through the Horizons Project has been transformative for our business. By implementing new technologies and refining our business processes, we’ve been able to improve our market position and create new opportunities for growth, despite challenging economic conditions.”

Since its launch in November 2023, Horizons has supported more than 100 SMEs across Liverpool city region by providing the expertise, facilities and funding to boost innovation.

Steve McArdle, business development manager at Edge Hill University, said: “This project demonstrates the impact projects such as Horizons can have on SMEs. By connecting companies with expertise across leading universities, we’re able to support businesses such as Quickline Couriers in overcoming innovation barriers to increase their productivity and efficiencies.”

Click here for the original article in Liverpool Business News.